SHIPPING & DELIVERY POLICY
WHAT IS MGEEZZ’S RETURN POLICY?
Our standard dispatch timelines are between 1-3 Days
Once the order is dispatched, it normally takes 1-7 business days depending on the pin code for delivery to happen within India and 3-10 business days for deliveries outside India. Unforeseen circumstances on the logistics provider’s end may sometime cause delays, however please be rest assured that our Customer Service team will be working very closely with the logistics provider to your orders delivered at the earliest. You can also contact us at sales@mgeezz.com for any queries related to your order and shipping.
WHAT IS MGEEZZ’S RETURN POLICY?
Our “100% Buyer Protection Program” allows for easy returns and refunds for:
- 1. Products which you received in “Damaged/Defective/Broken” condition.
- 2. Products not as per description/photo on the website.
All the products must be returned in the original condition they were received in along with any bills and labels. Please follow the below given steps to register your dispute within 7 days of receipt of the product. Disputes registered after 7 days of delivery may not be entertained by sellers. Consumable products like food and beverages, bath and beauty products and bulky items like furniture/paintings cannot be returned. Custom stitched products cannot be returned.
How to raise dispute for an order?
You need to register your dispute:
- 1. By sending email to sales@mgeezz.com with images of broken/defective/damaged products within 3 days of delivery. We need photos of the damaged/defective/different products received so that we can defend your dispute with relevant seller. Please mention your order number in the email.
After the seller reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow the seller three days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
